Privacy Policy
Draft for review. The development preview may differ from the policies and planned features described here.
1. Introduction
Welcome to StepSil.
StepSil respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how it is used, when it may be shared and what choices are available to you.
By accessing or using StepSil, you acknowledge this Privacy Policy.
2. Information we collect
We collect information necessary to provide and maintain our services.
A. Account information
Depending on how you register, this may include:
- Email address.
- Account identification information.
- Login and authentication information.
- Account preferences.
- Account status.
B. Listing information
When submitting a listing, we may collect:
- Project or business name.
- Description.
- Website or social media URL.
- Category.
- Submitted images or logos, where supported.
- Other information voluntarily provided in listing fields.
Some listing information may be publicly visible.
C. Payment information
Payments are processed through third-party payment providers.
We may receive information such as:
- Payment reference or transaction ID.
- Payment status.
- Payment amount.
- Payment date.
- Related listing or account reference.
Full card information and sensitive payment credentials are handled by the relevant payment provider and are not intended to be stored directly by StepSil.
D. Platform activity and analytics
We may process information necessary to operate and improve StepSil, including:
- Listing impressions.
- Listing clicks.
- Saved listings.
- Basic platform activity.
- Technical information necessary for security and service operation.
The exact analytics and technical data collected will depend on the features and service providers implemented.
3. Why we use your information
We use collected information to:
- Create and maintain accounts.
- Authenticate users.
- Process listing submissions.
- Moderate and review listings.
- Display public listings.
- Calculate leaderboard positions.
- Process payments and extensions.
- Maintain listing validity.
- Provide saved-listing functionality.
- Send important account and payment notifications.
- Respond to support requests and appeals.
- Detect abuse and protect platform security.
- Maintain necessary business and financial records.
- Improve platform functionality.
We will not use personal information for unrelated purposes without an appropriate legal basis.
4. Publicly visible information
Information submitted for public listings may be displayed to visitors.
This may include:
- Project or business name.
- Listing description.
- Logo or image.
- Category.
- Destination website or social media link.
- Public bid information and ranking position.
Do not submit information that you do not want displayed publicly.
5. Payment providers and third parties
StepSil may use external service providers to operate its services, including:
- Payment processing providers.
- Hosting and infrastructure providers.
- Email delivery providers.
- Security and technical service providers.
Such providers may process information necessary to perform their services.
We do not sell personal information to advertisers.
We may disclose information where legally required or necessary to protect our rights, users, security or platform operations.
The actual provider list and applicable processing locations will be identified in the operational privacy disclosures.
6. Cookies and similar technologies
StepSil may use essential cookies or similar technologies required for:
- Authentication.
- Account sessions.
- Security.
- Essential website functionality.
If non-essential analytics or advertising technologies are introduced, we will provide appropriate disclosures and obtain consent where required.
Users may also manage cookies through their browser settings, although disabling essential cookies may affect website functionality.
7. Email communications
We may send essential communications relating to:
- Account registration.
- Login and security.
- Listing approval or moderation.
- Expiry notifications.
- Payment status.
- Important policy changes.
- Support requests.
StepSil sends marketing emails and newsletters only if you choose to receive them. You can unsubscribe using the link in each email.
Users may unsubscribe from marketing communications at any time using the unsubscribe option or by contacting support.
Unsubscribing from marketing emails does not prevent essential service-related communications.
8. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.
Retention may depend on:
- Account status.
- Listing validity.
- Payment and accounting obligations.
- Legal disputes.
- Security investigations.
- Regulatory requirements.
When information is no longer required, we will take appropriate steps to delete or anonymize it, subject to applicable legal retention obligations.
9. Account deletion
Users may request account deletion by contacting support@stepsil.com or through an available account deletion facility.
Upon a valid request:
- We will review and process the request.
- Public listing information will be removed where applicable.
- Personal information will be deleted or anonymized where legally permissible.
- Information required for legal, financial, security or dispute purposes may be retained for the applicable period.
Deleting an account does not automatically cancel obligations arising before deletion.
10. Data security
We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration and disclosure.
However, no internet-based service can guarantee absolute security.
Users are responsible for protecting their login credentials and reporting suspected unauthorized account activity.
11. International data processing
StepSil intends to serve users worldwide.
Depending on the location of users and service providers, personal information may be processed or stored in different countries.
Where required, appropriate legal safeguards will be implemented for international data transfers.
12. Your privacy rights
Depending on applicable law and your location, you may have rights to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of eligible information.
- Withdraw consent where processing relies on consent.
- Object to certain processing activities.
- Unsubscribe from marketing communications.
- Submit privacy-related complaints.
To exercise your rights, contact:
13. Children's privacy
StepSil is intended exclusively for individuals aged 18 or above.
We do not knowingly permit individuals under 18 to create accounts or submit paid listings.
If we discover an account belonging to an underage individual, we may restrict or terminate it and take appropriate steps regarding the associated information.
14. Changes to this policy
We may update this Privacy Policy when our services, legal requirements or data practices change.
The latest version will be published on this page with its updated date.
15. Contact
For privacy questions, requests or complaints: